9bat FAQ — All answers
All answers in one place

Signing up on 9bat is quick and straightforward — your account is ready in as little as 2 to 3 minutes. A one-time OTP is sent to verify your mobile number, and once confirmed, your account is activated. You can then log in and start playing right away.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address and a password reset link will be sent to you. In most cases, you can set a new password within 2 minutes. If you don't receive the SMS, check your spam folder or contact us via live chat.

To complete KYC, go to "Account Verification" from your dashboard. Upload photos of both the front and back of your National ID (NID) or passport, along with a selfie. Verification is usually completed within 24 hours. Without verification, large withdrawal amounts may be restricted.

Your account may be suspended due to multiple incorrect password attempts, suspicious activity, or a policy violation. If this happens, contact our 24/7 live chat support. For temporary lockouts, waiting 30 minutes is usually enough to resolve the issue.

9bat supports the most popular payment methods used in Bangladesh:

• BKash — Fastest & Most Popular
• Nagad — Instant Processing
• Rocket (DBBL)
• Bank Transfer
• Cryptocurrency (USDT)

All transactions across every method are secured with encrypted processing. To learn more, Payment Page here.

The minimum deposit on 9bat is just ৳200 (two hundred BDT) — one of the lowest thresholds of any online gaming platform in Bangladesh. This makes it easy for new players to get started.

Most withdrawal requests are processed within 15 to 30 minutes. bKash and Nagad typically offer the fastest turnaround. Bank transfers may take 1 to 2 business days. If your KYC verification is incomplete, larger withdrawals may take additional time.

The daily withdrawal limit on 9bat is up to ৳5,00,000. VIP members can withdraw even higher amounts. Complete your KYC and High Roller Join the program.

As a new member Registration your first deposit automatically unlocks a 100% welcome bonus credited directly to your wallet. Deposit ৳1,000 and play with ৳2,000. Visit the promotions page for full bonus terms and rollover details.

9bat rewards you with a daily bonus every time you log in. Log in for 7 consecutive days and the bonus amount keeps increasing. Head to the "Bonus" section on your dashboard to claim your daily bonus — it's added directly to your game balance.

Share your referral code with a friend. When they register and make their first deposit using your code, you'll receive a bonus instantly credited to your wallet — no conditions attached. The more friends you refer, the more you earn.

Most bonuses come with a rollover requirement, meaning you need to wager a set multiple of the bonus amount before withdrawing. For example, a ৳1,000 bonus with a 10x rollover requires ৳10,000 in total bets. Referral bonuses and select special offers carry no rollover requirement.

9bat offers over a thousand games across these main categories:

• Live Casino — Baccarat, Roulette, Blackjack, Poker
• Sports Betting — cricket, football, tennis, badminton
• Slots — 500+ games across a wide variety of themes
• Lottery & Keno
• Jackpot Games

To learn more, Platform page here.

Log in and go to the Live Casino section. Choose your preferred game and join a table. Play in real time with a live dealer via live streaming. Set your bet amount and follow the game rules. A free practice mode is available for new players.

On the Analytics page Go to live matches, click on the one you want, and select your betting market. Enter your stake and click "Place Bet." With live in-play betting, you can place bets while the match is in progress. Cricket betting features special odds for Bangladesh team matches.

On the Jackpot page Browse the progressive jackpot games available. A portion of every bet contributes to the jackpot pool. The jackpot can be triggered randomly at any time. There is no specific strategy to win a big jackpot — it's entirely luck-based. That said, more spins mean more chances to win.

Download the 9bat app directly from App Page Download it from the link provided. Separate versions are available for Android and iOS. If it's not listed on the Google Play Store or Apple App Store, download the APK file directly. Before installing, make sure to enable the "Install from unknown sources" option.

Follow the steps below to resolve installation issues:

• Go to your phone settings and enable "Install from unknown sources"
• Make sure you have enough storage space available (at least 50 MB)
• If you have an older version installed, uninstall it first
• Try downloading the APK file again

If the issue persists, please reach out via live chat.

9bat's app and website offer the same features, but the app also includes push notifications, faster loading, and a mobile-optimized interface. App users get access to exclusive mobile bonuses too. The website works on any browser.

Yes, 9bat is a licensed online gaming platform. All transactions are secured with SSL encryption, and your personal information is never shared with third parties. Our games run on an RNG (Random Number Generator) certified engine, ensuring completely fair and unbiased results.

Go to Account Settings and click the "Security" tab. Enable the "Two-Factor Authentication" option. Each time you log in, an OTP will be sent to your mobile. With 2FA active, no one can access your account even if they know your password. Enabling 2FA is strongly recommended.

9bat puts responsible gaming first. You can set the following limits yourself:

• Daily Deposit Limit
• Daily betting limit
• Session time limit
• Voluntary Account Pause or Closure

To learn more, Responsible Gaming page here.

Absolutely. 9bat's Privacy Policy All your personal information is stored with the highest level of security in accordance with our policy. Your data is never sold or shared with third parties. Our servers are protected by 256-bit SSL encryption.